Terms of service
Overview
Welcome to So Atlanta Store. These Terms of Service apply to your access to and use of our website, online store, products, content, features, and services. The terms “we,” “us,” and “our” refer to So Atlanta Store and So Atlanta Operations LLC.
By visiting our website, creating an account, placing an order, or using our services, you agree to these Terms of Service, our Privacy Policy, Refund Policy, and any other policies posted on our website. If you do not agree, please do not use our website or services.
So Atlanta Store is powered by Shopify, which helps us provide our online store and checkout experience.
1. Access And Account
By using our website, you confirm that you are at least the age of majority in your state of residence, or that you have permission from a parent or legal guardian.
You agree to provide accurate, current, and complete information when using our website, creating an account, or placing an order. You are responsible for keeping your account login information secure and for all activity under your account.
We reserve the right to refuse service, close accounts, cancel orders, or limit access to our website if we believe these Terms have been violated.
2. Products
We make every effort to display our products accurately, including descriptions, colors, photos, sizing, pricing, and availability. However, colors and product appearance may vary depending on your device, screen settings, lighting, and product photography.
Product descriptions, prices, and availability may change at any time without notice. We reserve the right to discontinue products, limit quantities, or refuse sales at our discretion.
3. Orders
When you place an order, you are making an offer to purchase the items in your cart. Your order is not accepted until we confirm and process it.
Please review your order carefully before submitting it. Once an order is placed, we may be unable to make changes or cancel it.
All sales are final. We do not accept returns, exchanges, cancellations, or refunds except where required by law or approved by us for damaged, defective, or incorrect items.
If we cancel an order, decline an order, or are unable to fulfill an order, we will attempt to notify you using the contact information provided at checkout and issue any applicable refund.
Purchases are intended for personal use and not for unauthorized resale, export, or commercial distribution.
4. Prices And Billing
Prices, discounts, and promotions may change without notice. The price charged for your order will be the price shown at checkout when your order is placed.
Unless stated otherwise, prices do not include taxes, shipping, or handling charges. You agree to provide accurate billing, payment, and contact information for all purchases.
You represent that you are authorized to use the payment method provided and that all payment information is accurate. If payment cannot be processed, we may cancel your order.
5. Shipping And Delivery
We currently do not ship to Europe or the European Union. Available shipping destinations, rates, and delivery options will be shown at checkout.
Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, incorrect addresses, weather, service interruptions, or events outside our control.
If we are unable to ship your order within the time stated at purchase, or within the timeframe required by applicable law, we may contact you with updated information and any options required by law.
Once an order is transferred to the shipping carrier, risk of loss may pass to you to the fullest extent permitted by law. Please make sure your shipping address is correct before placing your order.
6. Returns, Exchanges, And Refunds
All sales are final.
We do not accept returns, exchanges, cancellations, or refund requests once an order has been placed, except where required by law or approved by us for damaged, defective, or incorrect items.
Please inspect your order as soon as it arrives. If your item is defective, damaged, or you received the wrong item, contact us immediately at ap@soatlantastore.com with your order number and clear photos of the issue.
Do not send any items back unless we have approved the request and provided return instructions. Items sent back without approval will not be accepted.
7. Intellectual Property
All content on our website, including text, graphics, images, logos, designs, videos, product names, and other materials, is owned by So Atlanta Store, So Atlanta Operations LLC, Shopify, or our licensors.
You may use our website for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, sell, display, or exploit any part of our website or content without our written permission.
8. Third-Party Tools And Links
Our website may include third-party tools, apps, links, payment processors, embedded content, or services. These are provided for convenience and may be subject to separate terms and privacy policies.
We are not responsible for third-party websites, services, content, policies, or transactions. If you access third-party services through our website, you do so at your own risk.
9. Shopify
Our store is powered by Shopify. Shopify provides the platform that allows us to sell products and provide checkout services.
Any purchase you make through our store is a transaction directly between you and So Atlanta Store. Shopify is not responsible for our products, order fulfillment, customer service, policies, or any issue related to your purchase from us.
10. Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you acknowledge that we and Shopify may collect and process certain personal information to operate the store, process orders, provide services, and improve the customer experience.
11. Feedback And Reviews
If you submit reviews, comments, photos, suggestions, ideas, or other feedback, you grant us the right to use, reproduce, display, modify, and share that content for business, marketing, and promotional purposes.
You are responsible for the content you submit. You agree not to submit anything false, misleading, unlawful, offensive, infringing, or harmful.
12. Errors And Inaccuracies
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping charges, or delivery times.
We reserve the right to correct errors, update information, cancel orders, or refuse orders if any information is inaccurate, including after an order has been submitted.
13. Prohibited Uses
You agree not to use our website or services for any unlawful, abusive, harmful, fraudulent, or unauthorized purpose.
You may not interfere with the security or operation of our website, upload malicious code, scrape or extract data, impersonate another person, submit false information, violate intellectual property rights, or use our website in a way that could harm So Atlanta Store, Shopify, our customers, or any third party.
We may suspend or terminate access if we believe these Terms have been violated.
14. Automated Access
You may not use bots, scrapers, crawlers, automated tools, AI agents, or similar technologies to access, copy, interact with, or collect information from our website without our prior written permission.
We may block, limit, or restrict automated activity at any time.
15. Termination
We may suspend or terminate your access to our website or services at any time, with or without notice, if we believe you have violated these Terms or used our website improperly.
Any obligations that by their nature should survive termination will remain in effect, including payment obligations, intellectual property rights, disclaimers, limitations of liability, indemnification, and governing law.
16. Disclaimer Of Warranties
Our website, services, and products are provided to the fullest extent permitted by law on an “as is” and “as available” basis.
We do not guarantee that our website will be uninterrupted, secure, error-free, or always available. We do not guarantee that product appearance, fit, quality, or results will meet your expectations, except where required by law.
Some jurisdictions do not allow certain warranty limitations, so some of these limitations may not apply to you.
17. Limitation Of Liability
To the fullest extent permitted by law, So Atlanta Store, So Atlanta Operations LLC, Shopify, and our respective owners, employees, partners, contractors, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, services, or products.
This includes, but is not limited to, loss of profits, lost revenue, lost data, replacement costs, service interruptions, order delays, or issues related to third-party services or shipping carriers.
18. Indemnification
You agree to indemnify and hold harmless So Atlanta Store, So Atlanta Operations LLC, Shopify, and our respective owners, employees, partners, contractors, service providers, and affiliates from any claims, losses, liabilities, damages, costs, or expenses arising from your violation of these Terms, your misuse of our website, your violation of law, or your violation of any third-party rights.
19. Severability
If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the fullest extent permitted by law or removed from these Terms. The remaining sections will continue in full force and effect.
20. Waiver And Entire Agreement
Our failure to enforce any part of these Terms does not waive our right to enforce it later.
These Terms, along with our posted policies, make up the entire agreement between you and So Atlanta Store regarding your use of our website and services.
21. Assignment
You may not transfer or assign your rights or obligations under these Terms without our written permission. We may transfer or assign our rights and obligations under these Terms as part of our business operations.
22. Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
You and So Atlanta Store agree to the venue and personal jurisdiction of the state and federal courts located in Georgia for any dispute related to these Terms, our website, or our services, except where prohibited by applicable law.
23. Changes To These Terms
We may update or change these Terms at any time by posting the revised version on our website. The updated Terms will be effective when posted unless otherwise stated.
Your continued use of our website or services after changes are posted means you accept the updated Terms.
24. Contact Information
Questions about these Terms should be sent to:
So Atlanta Operations LLC
ap@soatlantastore.com
600 W Peachtree St NW
Ste 1700 PMB 498
Atlanta, GA 30308
404-461-9890