Refund policy

Return & Refund Policy

All sales are final. We do not accept returns, exchanges, cancellations, or refund requests once an order has been placed.

Please review your order carefully before completing checkout, including item, size, color, shipping address, and payment details.

Damages, Defects, or Wrong Items

Please inspect your order as soon as it arrives. If your item is defective, damaged, or you received the wrong item, contact us immediately at ap@soatlantastore.com with your order number and clear photos of the issue.

If we determine that your order qualifies for an exception, we will work with you to make it right. Do not send any items back unless we have approved the request and provided instructions. Items sent back without approval will not be accepted.

Final Sale Items

All items are sold as final sale, including sale items, limited-release items, gift cards, and promotional purchases.

You can contact us with any order questions at ap@soatlantastore.com.